POLICIES/TERMS

SALES: Sales are limited to only legitimate domestic and international wholesalers and retailers whose business involves reselling merchandise. Order cancellations must be confirmed by Azzure Home in writing.

PRICES: Prices are FOB CA and are subject to change without notice. Volume discounts are available upon request.

PRODUCT DESCRIPTIONS: All sizes are approximate. Because many of our items are hand crafted, some products may have slight color variations and imperfections. The packing information may differ from the actual packs.

MINIMUM ORDER: The minimum opening order is $1000. The minimum reorder is $850 if it is a pick up and $1000 if it is being shipped. We will ship you the minimum even if you order less. When ordering, please be aware of the unit of measure on the price list under the SKU. If the item ships per dozen and you order 12, we will ship you 12 dozen. Returns will be subject to our stocking fee.

SHIPMENTS: We ship large and/or fragile items on shrink-wrapped pallets by common carriers (not UPS or FedEx). We will quote customers the best shipping rate we have available, but payment is the responsibility of the recipient. Back orders will ship when available unless otherwise noted on the Sales Order. All back orders not shipped within 90 days will be cancelled.

PAYMENT TERMS: Our terms are Prepaid or Net 30 days on approved credit. Sorry, we do not offer C.O.D. terms. Past due invoices will be charged interest at 1.1% per month (14% per annum). Returned or stopped checks will be subject to a $25 processing fee. WE ACCEPT VISA, MASTERCARD AND AMERICAN EXPRESS PAYMENTS AT NO ADDITIONAL CHARGE. DELIVERIES,

CLAIMS AND RETURNS: Always count the cartons before signing the truck carrier's bill of lading. Once accepted, damaged merchandise and visible shortages become the responsibility of the recipient. Inspect all packaging and report all visible damage and shortages on the delivery receipt. These claims need to be submitted to the carrier. Upon your request, we would be available to assist you with this paperwork, but we cannot do this more than 5 days after receipt of merchandise. All other claims must be reported to us within 7 working days after receiving the merchandise. Sorry, we will not accept claims after this time. Returns require an authorization from our Claims department. Returns are subject to a 20% re-stocking fee.

Other: Although great care has been taken to the ensure the accuracy of the information in the catalog and price list, Azzure Home can not be held responsible for any errors and/or omissions.